Help and support

How can we help?

Something not sewing right, or stuck somewhere? Tell us what happened. The design file and a photo of the stitch-out help us the most.

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What is it about?

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About you

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Your machine

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What happened?

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Add files

The design file (.vp3, .pes …) and a photo of the stitch-out help the most. Up to 5 files, 8 MB each.

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    Send it